Services
Support & Maintenance
Launch is just the beginning. We keep your site, app or system secure, updated and running, and improve it as your business grows.
All servicesWhat is included?
- Uptime and performance monitoring
- Security and dependency updates
- Automatic backups and recovery plan
- Bug fixing with agreed response times
- Improvements and new features through hour packages
- Support for systems built by other vendors
How we work
- 01Initial system review
- 02Support plan
- 03Monitoring and backups
- 04Request handling
- 05Monthly report
Examples of what we do
Always-on website
Constant monitoring and alerts to act before your customers notice an issue.
Legacy system takeover
We take over a system built by another vendor, document it and stabilize it.
Continuous improvement
Every month we prioritize small improvements that make your team’s work easier.
Frequently asked questions
Do you support systems you did not build?
Yes. We first run a technical review to understand their state and risks.
How do I report an issue?
Via WhatsApp or email; we log every request and keep you updated.
What if my site goes down?
We fix the issue, restore from backups if needed and explain the cause.
Have an idea? Let us make it real
Message us on WhatsApp and get a proposal for your project. We work with companies all over Mexico.